Humanizing the Workplace
In Silicon Valley and in traditional corporate worlds, one of the largest drains of energy and lost time in people’s personal and professional lives arises from the imbalance between their professional (i.e. intellectual, skill-based competencies) and their emotional and spiritual lives. Very few corporations have developed or invested in, ways to compensate for this imbalance.
Knowing the incorrigible human spirit is woven of reason, intellect, passions, insights, aspirations and more, it remains surprising that corporations have, by and large, not sought experts to strengthen the emotional fitness of their workforce as an innovative way to augment their organizational competencies. The sheer numbers of disengaged American employees indicates something very essential is missing. Seven in 10 American workers are “not engaged” or “actively disengaged” in their work, meaning they are emotionally disconnected from their workplaces and less likely to be productive.* What to do?
Because of the potency and resilience of the human spirit, there doesn’t have to be a huge cadre of folk to make a significant difference in a person’s life. These are some of the ways in which transition specialists can restore engagement, revitalize lives, renew energies and tap the remarkable resilience of the human spirit:
- Provide personal attention to emotional life fitness—providing training and coaching when sought.
- Create a “safe place” for executives and their immediate family members when “life**” happens—an alternative to “There was no-where to turn…” and the stalled progress that ensues.
- Provide post-termination care and other organizational crises for laid-off or terminated executives, in order to foster a smooth transition to the next phase of life.
- Coordinate assistance for executives or immediate family members who require professional help with issues related to drug or alcohol dependency and/or psychiatric problems through outpatient or hospitalized care.
TS’s bring several professional skills interaction with clients and importantly, perspective and awareness of a very elusive thing often referred to as “dignity” and “human spirit.”
This kind of professionalism provides both knowledge “about” religions, their varied teachings, practices and history that is extremely useful in today’s diverse workplace, and professional caring and training skills.
Especially strong are the listening skills such as active and dialogic listening. There there are empathy, reassurance as well as sensitivity to diversity of religious perspectives and the challenges that can result in the workplace.
In the healthcare industry, the first and foremost skill, and one that can sound deceptively simple and rarely mastered, is “active listening.” For those in more consultative industries, such as the private sector, dialogic listening and motivational interviewing help with the construction of meaningful solutions to critical or urgent issues.
* “Seven in 10 American workers are “not engaged” or “actively disengaged” in their work, meaning they are emotionally disconnected from their workplaces and less likely to be productive.” (Gallup 2013 State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders)
** “Life” includes, but is not limited to: marriage, divorce and remarriage, serious illness, care of aging parents, death and grief recovery, parenting, as well as any other personal issues such as difficulty with peers, boss, workers etc.